Hubspot migration Unifies Data for Secure AI Technology Firm

100%
Full Lead History & Visibility
3.5x
Improved Lead Quality
1
Unified Sales & Marketing System
the challenge

Fragmented Systems Disrupts Customer Visibility

Duality Technologies, which empowers organizations to unlock value from sensitive data via secure AI and Privacy Enhancing Technologies (PETs), faced a critical infrastructure gap. Sales operated in Salesforce while Marketing used Pardot. Leads were only passed after reaching a certain stage, causing a fragmented, incomplete view of the customer journey and no full lead history.

Faced a critical infrastructure gap. Sales operated in Salesforce while Marketing used Pardot. Leads were only passed after reaching a certain stage, causing a fragmented, incomplete view of the customer journey and no full lead history. Crucially, there was no automated mechanism to measure the exact time a lead spent in the Sales Accepted Lead (SAL) stage, which severely limited performance visibility and bottleneck identification.

Industry

B2B Technology

Project kick-off

September 2025

Services

HubSpot

Goals Section Headline: Achieving Unified System Visibility and Process Alignment

client Goals
01
Develop Unified System: Migrate all teams and data to a single, integrated platform.
02
Process Alignment: Define and align sales and marketing processes with clear internal criteria.
03
SAL Measurement: Implement precise tracking for lead velocity through the SAL stage.
04
05
the solution

Full Platform Migration and Advanced Operational Alignment

The solution involved a ground-up implementation of HubSpot as the single source of truth for all sales and marketing data. The strategy focused on migrating all existing assets and historical data while simultaneously building an entirely new, aligned operational framework, from lead scoring to advanced internal process tracking.

HubSpot

Complete migration of all contacts, companies, deals, and marketing assets from Salesforce and Pardot. This foundational service ensured data integrity and a seamless transition into a unified environment.

RevOps

Creation of a fully defined, aligned marketing and sales process. This involved developing the lead scoring system, rebuilding the nurture campaign logic, and implementing critical SAL tracking using calculated properties and task automation to measure lead velocity precisely

their success

Enhanced Lead Quality and Full Funnel Operational Efficiency

Duality achieved a significant jump in operational efficiency and data quality through the unified platform. The clear alignment between marketing and sales, combined with the new, accurate lead scoring, has resulted in high-intent leads being prioritized. The ability to measure the SAL stage precisely provides continuous data for better decision-making and optimization.
01
Unified Revenue Team: Stronger alignment between marketing and sales, both now working within a unified system.
02
Improved Lead Quality: Accurate lead scoring prioritizes high-intent leads, improving funnel efficiency (3.5x improvement).
03
Full SAL Visibility: Precise metrics showing how long each lead takes to be reviewed by sales (eliminating bottlenecks).
04
Better Decision-Making: Supported by calculated fields, automated tasks, and performance metrics reflecting real engagement and conversion data.
05
Enhanced Lead Experience: Personalized and non-duplicated content delivered across the nurture journey.
06
Graph Asset

Real stories, real results

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